Returns & Exchanges
At The Formal Club, we strive to ensure every garment fits your professional lifestyle perfectly, which is why we offer a seamless 15-day return and exchange policy for all unworn items. We are committed to providing you with the highest quality sartorial experience, ensuring complete satisfaction with every purchase.
Initiate Request
Visit our Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Quality Inspection
Ensure the garments are in their original condition with all tags attached and tucked into the original packaging for a smooth verification process.
Schedule Pickup
Once your request is approved, our courier partner will arrive at your doorstep within 24-48 hours to collect the package at no extra cost.
Refund or Exchange Processing
After a successful quality check at our warehouse, your replacement will be dispatched or your refund will be credited to your original payment method within 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing